Job Title

Hotel Duty Manager - Accommodation Available - New Milton, HampshireWe are looking for a Duty Manager to join our team at our award-winning hotel in Hampshire.Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning newly refurbished spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.Aim of the Duty Manager:To ensure the well-being of all guests during their time at the hotel and maintaining a high level of host presence throughout to ensure the overall smooth running of the hotel at all times when on duty.Responsibilities of the Duty Manager:Ensuring you are prepared for every shift with faultless hotel knowledgeShow passion for your guests’ experience by attending daily briefings to learn about special occasions, requirements and VIP guestsTo take ownership in welcoming and bidding farewell to all visitors in a warm and professional mannerEnsuring all guests receive prompt service and guidanceTo be confident in handling guest requirements, special requests and complaintsTake ownership in the smooth running of all departments during your shiftDuty Manager - About youConfidence in dealing with guests, managers and colleaguesYou will be adept at multitaskingYou will have a keen eye for detail, organisational skills and confident in communicating with the teamWhat's in it for you?Service charge on top of your monthly salaryAccommodation available if requiredFree team mealsFriends and Family rate at Iconic Luxury Hotels25% discount on all Food & BeverageDiscount on Spa treatment and productsCycle to work schemeCashback dental & optical plan…and much more.