Job Title

Key Roles and Responsibilities:This is an exciting opportunity to lead the development, delivery, and implementation of a quality assurance and improvement programme across a housing directorate. The successful candidate will provide assurance that all statutory and regulatory housing requirements are met.Develop action plans and remediations where performance is deficient.Take enabling and direct actions to ensure a high-quality, safe, modern, and preventative housing service.About the Ideal Candidate:For this key role, we seek a professional with extensive knowledge of housing policies, procedures, formal reports, and presentations in a local authority setting.An expert in housing with significant experience in preparing and implementing policies and procedures.Excellent investigative and problem-solving skills.Ability to contribute to service and process design, continuous improvement, and performance management.We require a skilled and experienced professional to enhance our team's performance and efficiency in delivering high-quality services to meet the needs of customers.