SOC Lead 80000 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent SOC Technical Security Service Delivery Manager Location: Glasgow (hybrid) Salary: Up to 85,000 (depending on experience) NOTE: Due to the nature of this client's work, you must be eligible for UK Security Clearance (SC). We're currently seeking a highly experienced SOC Technical Security Service Delivery Manager to join a growing and innovative Security Operations Centre (SOC) function within a global, client-focused environment. This is a pivotal opportunity to lead and shape the delivery of security services for major clients while supporting a broader mission to build a more secure and resilient digital world. You will act as a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You'll drive incident response coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You'll Be Doing Serve as the key point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability management efforts including scanning, prioritisation, risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with demonstrable risk-based prioritisation skills. Proven leadership in high-pressure, crisis-response situations. Strong client relationship management and stakeholder engagement skills. In-depth understanding of incident response frameworks and operational delivery. Experience managing IDS/IPS technologies and security gateway systems. Excellent written and verbal communication, with the ability to distil technical issues for non-technical audiences. Eligibility for UK Security Clearance (SC) is essential. Relevant certifications such as CISSP, CICM, GCIH, or similar. If you're looking to lead complex SOC delivery, influence cyber strategy, and play a key role in shaping secure digital futures, we'd love to hear from you. Reference: AMC/SMM/SOC #samc TPBN1_UKTJ
Job Title
SOC Lead