Job Title

Cairn is seeking a dedicatedICT Senior Technical Specialisttoprovide advanced support, administration, maintenance and development for the Network infrastructure, Comms and hardware both for our internal stakeholders and our external customers and contractors. Achieve this through management of our suppliers and building partnerships to ensure the highest level of service delivery, accessibility and stability for our users.A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Key Responsibilities:Knowledge of Microsoft Azure Stack such as MS SQL, MS Exchange, Purview, SharePoint Defender, M365 products and licensing andXaaSExperience of supporting and managing Microsoft platforms and core business systems, system administration in Microsoft Azure, XaaS environments and security and Identity using Entra and Group Policy and DefenderSupport and monitor network and systems security in line with best practice and industry standards to help reduce risk from cyber threatsSupport the technical co-ordination and set up of networks and infrastructure, establishing cyclical maintenance and support with external partners to provide a stable environment for end users across the organisationWork in partnership with suppliers to ensure effective contract management and delivery against SLAsMonitor and process supplier invoices and billing to assist the ICT Manager with budget controlCo-ordinate and lead on delivery of IT Projects, with support from the ICT Manager to support delivery of the Cairn Housing Business PlanLead on the resolution of 2nd and 3rd line support issues across the group to allow business critical systems to remain accessible for the delivery of all servicesRequirements:Academic qualification / relevant professional qualification (ITIL) and/or3 years experience at a senior level in an IT support environmentExcellent Organisational skills (planning, prioritising, delivery) andstrong business analysis skillsA willingness to travel to other office locations and remote sites and be able to occasionally stay away from home overnightEmployee Benefits: Why Cairn is the Best Place to WorkJoin Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!Cairn is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.Closing date: 21st August 2025 at 12:00 pmLocation: We have offices in Edinburgh, Bellshill, Inverness, Thurso & Irvine (with Hybrid Working)Salary: The salary for this post is 42,367 per annum rising to 44,597on successful completion of 6-month probationary period.Salary Note: All salaries at Cairn are under a standard benchmarking review and could be subject to change in April 2026Work pattern: Permanent and 34.5 hours per week (full-time)