About ClaimSortedClaimSorted is an InsurTech shaping the future of claims. We combine advanced AI with a best-in-class team to manage the entire claims process for insurance companies—from receiving a claim to making coverage decisions and issuing payments. Our Founders previously built an insurance company and bring firsthand experience with the challenges in this spaceWe are backed by Y Combinator and are growing rapidly, with a strong pipeline of customers that includes some of the largest insurance companies in the worldJob Title: Claims Handler Type: Full-Time Location: RemoteWhat we are looking forWe are looking for talented individuals to join our expanding claims department. This is an exciting opportunity to join a highly experienced and expert team, who are at the heart of our business. We love people who are passionate about the customer.ResponsibilitiesManage of a portfolio of insurance claims from notification to closureCommunicate with the customer and other third parties to gather all required information for the claimSupport the customer effectively and with empathy throughout the claim experienceInvestigate claim details against the policy coverage and follow all claim processing guidelinesMake accurate coverage decisionsProvide a fast and easy claims experience, always meeting service level requirementsMaintain a strong level of knowledge of your insurance productsSupport your team and the wider business to meet our customer and business needsSkills and Experience requiredPrevious experience in the insurance industry, preferably in a claims role however this is not a requirementPrevious veterinary experienceKnowledge of the fundamentals of insuranceAbility to interpret and apply insurance policy wordingsStrong verbal and written communication skills, including excellent listening skillsA passion for delivering 5-star customer serviceA team player, always willing to support colleagues for the benefit of the customer and businessStrong attention to detailDesire to learn new products and skills - we are always learning!PerksGenerous, transparent compensation & equity30 days of remote work annually28 days of leave annuallyHealth InsuranceTraining budgetCompany offsitesBe part of a passionate team solving hard problemsWork closely with founders and learn how to scale a startup from 0 to 1.Help build the engineering team and shape the company culture of a YC-backed startupOur missionTransform every insurance claim into a fair and positive experienceOur values
Job Title
Claims Handler