Job Title

Job Title:Accommodation and Events Assistant Description:This role plays a key part in ensuring our guests have an unforgettable experience. As both the first and last point of contact, this position is central to creating a warm and welcoming atmosphere.Welcome guests and visitors to The Pavilion Bisley Hotel and provide exceptional customer service.Assist with guest check-ins, check-outs, and reservations, ensuring a seamless process.Respond promptly and professionally to guest and colleague inquiries and requests.Liaise closely with the Housekeeping staff to ensure smooth daily operations.Support the coordination and execution of events, ensuring smooth operations and guest satisfaction.Key Responsibilities:Maintain the cleanliness and presentation of guest areas and event spaces.Handle occasional evening shifts for event support.Update calendars, Word documents, Excel sheets, and Google Sheets as needed.Additional duties as assigned.Personnel Specification:A friendly and approachable personality with excellent interpersonal skills.A strong sense of responsibility and pride in delivering high-quality work.Exceptional attention to detail and organizational abilities.The ability to work effectively both independently and as a part of a team.This is a part-time, casual role working predominantly on Sundays, with occasional flexibility required for evening events or to cover annual leave during the working week.Schedule: Day shift with occasional evening shifts to support events. Standard shift (3, 6, 8, 10 or 12 hours). Weekend availability essential.