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Job DescriptionPlease note that this role is due to commence in January 202629,637 - 35,327+ excellent benefits Those Huge Small VictoriesFor children with complex, challenging needs, the level of care and education must go above and beyond. Thats what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, were proud to have won a reputation for excellence and market leading OFSTED ratings.Theres a certain kind of person who can build bridges between families in challenging circumstances, the carers working with them and local authorities. As Family Liaison Officer at Witherslack Group, your experience and passion for the role will bring about enhanced life opportunities for families all across the region. Our aspirational homes, schools and ethos help us achieve the best possibleoutcomes. Our Family Liaison Officers are a huge part of making sure our children and young peoples needs are fully recognised and comprehensively met.Get out what you put inThis is your chance to make a lasting, positive impact on the lives of families experiencing educational (and potentially other) difficulties. Supported by a brilliant and dedicated team, youll work closely with parents, young people, carers and the local authority to explore the circumstances and see how collaborative, effective, life-changing resolutions can be agreed and put into place. It will also be up to you to coordinate visits to see parents, where youll talk at length and work out strategies for coping with whatever life throws at them. Then youll draw on your broad knowledge of local resources to help direct them to all the additional support they might need. Not to mention organising and taking part in admission interviews in partnership with the Head Teacher and making sure full and detailed inductions are given.One of the best environments in SENDOpening in Spring 2026, Felden Hall School is a purpose built, brand new, state of the art school for up to 115 pupils. The school provides education for pupils aged 5 - 16 and caters to children with a wide range of needs including autism and social, emotional and mental health needs. This new exciting opportunity serves Hemel Hempstead and the wider communities, you are at the heart of its development. Our aim is to ensure that every pupil has an outstanding educational experience with individual pupil progress and care at the heart of what is offered.What we do for youWe know youre going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, youll get to bring learning to life and make a genuine difference to the lives of our young people plus youll get:Training: A full induction and on the job trainingHoliday: Youll work hard at WG, so youll be rewarded with 35 days holiday including bank holidaysProgression: If career development is your thing, most of our head teachers and leaders have been promoted from within our groupFlexible benefits: meaning you can increase/decrease benefits such as life insurance check out our benefits hereWellbeing: a host of wellbeing tools and advice including employee assistanceMedical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discountsBeautiful working environments with the very best facilities check out our schools hereA recommend a friend scheme that offers a 1,000 bonus every timeContributory pension scheme matched up to 5%Bring your whole-self to workOur young people come from all walks of life, diverse backgrounds and with different needs and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. Youll be more than a Family Liaison Officer, its a truly special type of person that will thrive here, who has;Previous experience with SEN and with working with families in challenging circumstances and expertise to support and resolve difficultiesStrong contacts within the local authority, including education, social services and healthcare professionalsExperience of multi-agency work with an understanding of legislation, policies and guidance around safeguarding and childprotectionGenuine passion for wanting to enhance the life opportunities for our young people and their families and the ability to be empathetic and understandingInterested in joining us?At Witherslack Group, inclusion is part of who we are. Were committed to creating an environment where everyone feels respected, valued and that they truly belong.As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community.We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, well be there every step of the way.By building a diverse and inclusive team, were better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self.The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community.For a full job description and person specification, please click here.To view our ex-offenders policy please click here.To view our Child Protection Policy, please visit the ''Parents and Carers'' section of this School/Learning centre. You can find all our Schools here.